How do I make a Room Reservation?
You can make a reservation by logging into you account at our Trump One card website.
How do I use my Trump One Card?
Simply insert your Trump One Card into the card reader at any slot machine. Table players, simply present your Trump One Card to the table game staff before you begin playing.
How do I earn Comp Dollars?
Use your Trump One Card when playing slots and table games at Trump Taj Mahal.
When can I use my Comp Dollars?
Comp Dollars can be used on the day you earn them or you can bank them for future use. Comp Dollars are valid for 180 days from the day you earn them or may vary based on promotion.
How can I check or redeem my Comp Dollars?
Comp Dollars can be checked online at trumptaj.com or by visiting any Rewards Center Kiosk. Comp Dollars can be redeemed by visiting any Rewards Center Kiosk (PIN required) or at our designated stores and restaurants. If you do not have a PIN, visit Trump One Services. To redeem comp dollars at our designated stores and restaurants, you must present your Trump One Card with valid photo ID to the cashier. In addition to redeeming Comp Dollars, the Kiosk can be used to register for promotions, view sweepstakes entries, print admission slips and more.
When can I use my Slot Dollars?
Slot Dollars earned today can be used on your next trip. Slot Dollars are valid for 90 days from the day you earn it.
How do I use my Slot Dollars?
Insert your Trump One Card at any slot machine, press 7, enter your PIN, then press ENT. Press 2 and select the amount of Slot Dollars that you want to download or press 5 to download all of your Slot Dollars.
How do I get a PIN or change my existing PIN?
Visit Trump One Services with a valid photo ID and a representative will be happy to assist you.
What else can I use the Rewards Center Kiosk for?
In addition to redeeming Comp Dollars, the Rewards Center Kiosk can be used to register for promotions, view sweepstakes entries and gift points earned.
How can I get a copy of my Win/Loss Statement?
If you requested a Win/Loss Statement last year, you will automatically be mailed one this year. Otherwise, you can access your Win/Loss statement by logging into your account at our One Card Website or call
Taj Mahal at 800-825-0006.
When did the earning of the tier points start for the 2015-2016 year?
June 1, 2015.
What determines my card level for the 2015-2016 year?
The number of tier points you earned from casino play from June 1, 2015 through May 31, 2016.
How many tier points did I need to earn to achieve my card level?
Executive – 4,000 Tier Points
Chairman – 10,000 Tier Points
Signature – 70,000 Tier Points
Where can I see benefits for each card level (Executive, Chairman and Signature)?
If you have achieved one of these statuses you will receive a mail piece with all the new benefits or you can visit trumpcasinos.com.
How do I obtain a FREE Trump One card?
Simply visit Trump One Services and present valid ID. You must be at least 21 years of age.
Will my current card still allow me to play, earn tier points, comps and download Bonus Slot Dollars?
Yes, but you will need to update to your new card to take advantage of your benefits like free parking, dedicated lines and much more.